Trustindex verifies that the original source of the review is Google.
Very spacious with variety to choose from
Posted on Google
Nina Ćavar
Trustindex verifies that the original source of the review is Google.
Cootes Pharmacy is such a lovely find! It feels like a little wonderland inside. They have a really interesting selection of cosmetics, socks, and all other bits and pieces. It’s more than just a pharmacy.
Posted on Google
Haseeb khurram
Trustindex verifies that the original source of the review is Google.
I was served by Sulaiman and had an excellent experience. He was professional, friendly, and extremely helpful throughout. I felt well cared for, and all of my questions were answered clearly and patiently. It’s truly reassuring to receive such attentive service. I’m very happy and would highly recommend this pharmacy. Thank you!
Posted on Google
Evie Bea Twenty
Trustindex verifies that the original source of the review is Google.
A bit of a queue but the pharmacist helped with my enquiry
Posted on Google
Katy Jarvis
Trustindex verifies that the original source of the review is Google.
Staff there are so helpful, friendly and professional. They always do their best.
Posted on Google
Louise Cowan
Trustindex verifies that the original source of the review is Google.
I visited this pharmacy to obtain a medication that is currently in national short supply. They assured me it was in stock with their supplier & would be ordered for next-day delivery and securely stored, but I would need to wait five minutes upon arrival while they prepared it. That was no problem for me, and I even explained that if there were any issues, they should call me, and I’d ask my GP to amend the prescription.
A few days later, I went to collect the medication, only to be told they didn’t have it. There was no explanation—just a curt “no, we don’t have it.” I was puzzled and mentioned that the pharmacist had said it would be kept in a safe place. The dispenser then mocked me, saying, “we don’t have it; we know where we keep the meds,” with a sarcastic tone. Still, no explanation was given about what had happened.
Eventually, the pharmacist said they could order it since it was in stock, and I could collect it the next day. They promised to call me when it arrived. Which they did and all was ok.
The experience was disorganised and unnecessarily rude. There was no need for the sarcasm; a polite explanation and a clear solution would have sufficed. I mentioned this to a local friend who shared similar sentiments and now chooses to walk five minutes further to another pharmacy to avoid dealing with this one.
